Nixon.com Extended Holiday Return Policy
Nixon is offering an extended return policy on all products purchased from Nixon.com during the holiday season. Purchases made from November 15 through December 24, 2024, can be returned to Nixon.com through January 31, 2025.
We hope you’re stoked with your gear but if you need to return something, we’re happy to help.
Returns must be unused, unworn, in original packaging with all tags attached. Your refund will be processed within 7 to 14 business days after your return is received. Refunds are issued in the original form of payment.
The product must be returned to Nixon Europe in its original packaging. Returns will not be accepted if the product has been visibly worn, damaged or worn out, or if the packaging has deteriorated, making the product unsuitable for resale.
In the event of a defective product, please report it directly to our customer service department within 14 days of receipt. Nixon reserves the right to refuse a return if the product does not meet the previously defined criteria.
If the return is refused, the product will be returned to the customer at Nixon's expense. Customs duties and taxes outside of Europe will not be the responsibility of Nixon.
After 30 days of receipt of the product, the customer will be responsible for return charges and will be deducted directly from the refund.
Start A Return Now
Just a Few Easy Steps
- Start your return online at returns-eu.nixon.com.
- Pack your return in a safe, well-padded box.
- Attach the shipping label you'll receive to the outside of the package.
- Send back your return order.
- drop off your parcel at the closest DHL Service Point
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Schedule a pick-up. Select your location and schedule a pick-up using the Waybill reference and informations available on your DHL label.
- Call DHL Express to schedule the pick up of your return.
ATTENTION: Returns from Andorra, Iceland, Norway, Switzerland, the United Kingdom, or Turkey are not free. Simply send the parcel and 3 hard copies of your invoice in a plastic sleeve attached to the outside of the box to: NIXON EUROPE- Return dpt, FMS, 48 RUE DES VANNIERS, 40150 SOORTS-HOSSEGOR, FRANCE
Free Gift With Purchase Returns Terms and Conditions:
If returning a qualifying Nixon purchase, the customer may either: (a) include unused and undamaged gift with return to be refunded in full; or (b) return Nixon product but keep gift and be charged by Nixon for its value.
Deal & Family and Friends Discount Codes
Items purchased under these programs are final sale.
Discount codes related to a repair
Items purchased under these programs are final sale. View more details.
